Osprey Action Sports Price Match Guarantee
At Osprey, we will guarantee to offer you the lowest price for our items. If you find the item cheaper online in the UK, Osprey will refund you the difference, giving you complete confidence in buying from us!
To be eligible for our Price Match Guarantee:
- The item must be an identical item, offered under the same terms of sale.
- The item must be available in stock and ready for delivery.
- The item must be for sale on a UK website.
- The website where you find the lower priced item must be in the UK
- The website where you find the lower priced item cannot be an auction, price comparison or second hand resale site.
- We must be able to verify the price & availability of the item on the competitor's website.
- Special promotions, sales, bulk discounts, gift vouchers, membership / personal discounts or other offers are not eligible
- We will price match the cost of the item; not delivery charges or other additional services.
- The offer is valid 7 days from the date of your purchase and is limited to one refund per customer, per month.
Not ordered yet, but seen your item cheaper?
Please email our Customer Service team with a link to the site where you have found the lower price item and, once the price and website have been verified, we will create a discount code for you to use against your order to match the cheaper price.
Ordered with us already & seen your item cheaper?:
Within 7 days of your purchase, please email our Customer Service team with your order number; a link to the site where you found the lower price and your contact number.
Once your email has been received, the price and website will be verified by our team and the difference in the amounts will be refunded. We will then send you the details in a confirmation email.